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Patient safety

WaterbabyMedical History

In today’s world of advancing medical and dental technology there are many patients who need dental treatment that suffer from various medical conditions, have had surgery or who use medications that may interact with drugs or materials used by the dentist. This is why at Dental Excellence* we are careful to ensure that every patient updates their medical history each time they present for a course of treatment. You can help us to be a better dental practice by providing complete and accurate personal details.

Safe_BikingEmergency Equipment and First Aid

For the safety of all our patients, all our staff are trained in first aid and have regular resuscitation training to a minimum of NZRC level 4. Our dentists are also trained in intubation. We also have an up-to-date emergency kit and oxygen, as well as a state-of-the-art vital signs monitor to monitor blood pressure, heart rate and and oxygen levels. This device is routinely used during conscious sedation procedures. We are also equipped with an AED (automated external defibrillator) – an essential piece of potentially lifesaving technology.

Well Trained Staff

Even with the best equipment and materials, the protection of patients and staff from cross infection is compromised if the equipment and cleaning products are used incorrectly. Our clinical staff are all well trained in cross infection control – the correct way to maintain a ‘sterile chain’. They also regularly liaise with representatives from the companies that supply our sterilisation and disinfection products to keep themselves up-to-date with the latest products and their proper use.

UltrasonicDisposable Items

Where practical, disposable equipment items are used. Nothing intended for single use is ever re-used. Most noticeable will be the use of gloves, plastic rinsing cups and paper hand towels.

Instrument Cleaning and Sterilisation

Cleaning

All our non-fragile instruments are cleaned in an ultrasonic bath prior to steam sterilisation via autoclaving. Fragile instruments are hand cleaned using manufacturer approved methods.

AutoclavesSterilisation

All instruments are steam autoclaved. This includes all surgical instruments, hand instruments and handpieces. At Dental Excellence* we use a SciScan Statim high speed cassette autoclave for our handpieces and a larger chamber hospital grade Mocom Millenium B autoclave for our instrument trays and surgical instruments.

Steri-Pouches

Instruments that will not be used immediately are sterilised in ‘steri-pouches’ to keep them sterile until they are needed.

BiotestValidation and monitoring

On a daily basis we perform mandatory testing of our sterilisation equipment. After this each completed sterilisation cycle is inspected, to ensure any colour change indicator test strips have undergone the correct colour change, to make sure they are functioning correctly. All test results are kept in a logbook along with the record of our service technician’s annual validation service report.

Surgery Surfaces and Dental Units

After each patient all surfaces (counter tops, dental chair, light handles, etc.) are disinfected with a chemical solution especially formulated to kill bacteria, spores and viruses. The water used in the dental units is distilled water (not municipal supply) and the water lines are routinely sanitised.

paper_hand_towelsCross-Infection Control Costs

All the above measures involve a significant cost. This cost is built into our fee structure. You will not be charged anything additional for maintaining a level of cross-infection control that exceeds the acknowledged professional ‘standard of care’.